Sigilite/Services
Services

We add the capability.
We make it work.

Anyone can sell hardware. Sigilite scopes the right tools for the operational gap, integrates them with the systems your agency already runs, trains the staff who use them, and stays on through ongoing operations. One team. One accountable contact.

The Services

Discovery to delivery.
One engagement.

Sigilite Services span the full lifecycle of an investigative-technology engagement — from the first scoping conversation through years of operational support.

01

Discovery &
Solution Design

We start with the operational problem, not the catalog. Site visits, current-system review, and a deployment plan scoped to the agency's actual environment.

02

Installation
& Integration

Site survey, RF coverage analysis, physical install, and integration with the CAD, RMS, LPR, video, and command systems already running.

03

Custom
Engineering

Where standard configurations don't fit, scoped engineering closes the gap. Custom integrations, workflows, and collection patterns — available for the right engagement, scoped per project.

04

Training &
Enablement

Operator, investigator, and command-staff training across the deployed stack. On-site and remote, with scheduled refreshers as systems evolve.

05

Sustained
Support

Software maintenance, hardware support, escalation, and uptime monitoring through year three and beyond. One escalation contact across the full deployed stack.

How the Engagement Works

From the first call through year three and beyond.

Sigilite engagements follow a consistent shape — focused starting point, demonstrated value, scaled deployment, sustained support.

Phase 01

Scope &
Starting Point

The first engagement is a focused operational starting point — one corridor, one mission, one capability — scoped to prove value and convert into ongoing deployment. Pilot, proof of concept, or production: the path that fits the agency's procurement reality.

Phase 02

Deploy &
Integrate

Build the connections to existing agency systems. Train the operators and investigators who will use the stack. Validate the integrations against real operational use.

Phase 03

Scale &
Sustain

Expand based on operational value, not vendor pressure. Sustained support, scheduled refreshers, and system-health monitoring keep the deployment operational over years.

Get Started

One conversation. One operational gap.

Tell us what you're trying to solve and what's currently in place. We'll scope the right starting point — and the right capability to grow into.